I have been trying to Port our land line number from Talk Talk to Virgin. Virgin have cancelled it once and can’t seem to explain why it is not happening. Frustrated as not getting any answers. Landline is still active with Talk Talk.
I have no new messages or saved messages on my home phone but when I go to make a call there is the fast beeping noise on the line as if I have a new message. How do I get this fixed?
Hi there,Had a text this morning booking an engineer switchover appointment. The appointment date that has come through (Tuesday between 8 and 1) is no good so I need to change this. The website says to use the virgin app to do this, but the appointm...
Still waiting for the new router needed with the Internet phone switchoverHad to persuade Virgin that I am capable of plugging a couple of items in ,so no engineer required ( what an ordeal that was.The operator's don't listen ,they just stick ...
Can anyone help please? I have an appointment booked for next Monday. I tried to cancel on line but this is, for whatever reason, not currently allowed.Thank you
I've been switched over to the new fibre phone. I don't want to connect it to the hub, because I don't want a phone in my office because of the potential for it ringing and disturbing me in Zoom meetings.Will it matter if I just don't bother setting ...
How do you ask for a technician visit? The VM 150 call does NOT help at all. It's not even an option anywhere.My phone line incomer is nowhere near my my HUB and the Hub isn't moving.
HiTold to plug new adaptor into hub from 5th July but service isn’t working and switched back to old socket.Our neighbour plugged theirs in and lost Broadband/Wi-Fi connection. Now unplugged and fine
Had an email about the phone service changing to a fibre connection. It says if I need to keep the phone where it is (I do and it is away from the router) I need to book an engineer visit, but does not tell you how to do this? The VM web site says ...
Hi.In switching my landline over to the internet via my router, every time my internet goes down, my landline goes down and this is happening a lot. A couple of times a month for several hours.My house alarm uses my landline to tell me what's going o...
