Need a Technician please.
Hi I need to book a technician as I have two phones that are cable connected and I have an adapter arriving on the 8th of August . Are you able to help ?kind regards , J
Hi I need to book a technician as I have two phones that are cable connected and I have an adapter arriving on the 8th of August . Are you able to help ?kind regards , J
Hi, in connection with the telephone changeover to fibre, the engineer came last week on 12th July and the phones were working upstairs and downstairs when he left. The downstairs phone is still fine but the upstairs extension is dead now, no diallin...
phone was off 13/6 to 23/6 was told compensation would be automaticlatest bill 8/7 shows no compensation
I had an engineer booked for an urgent appointment today between 8-12noon for a non working landline phone also TV and broadband issues.We waited in all day and engineer did not show and no message. We tried to find a contact number for Virgin Media ...
Can i use this phone without it being physically connects to the hub as I was considering moving it to my elderly mother's bedroom in case of emergency?
Hello We have just discoverd our landline is not working and assume we have passed our switch over date. I have the adaptor but before I plug it in just wanted to make sure it should work straight away unless there is another issue on the network. W...
Hoping someone can help...I'm not at home but my wife has reported that the landline is not allowing outgoing calls. There is a dial tone but it then connects to the Virgin 150 menu. Seems like this has happened to others before but I can't see what ...
In an email from Virgin Media regarding changes to my home phone service due to be made on 13th September I was instructed to ring the customer service centre to request an engineer visit to install extra cables as my home phone and hub are in differ...
The broadband went off today and the phone said it needed to connect. The broadband has come back on but the phone says yrying to connect. Phone worked OK before but not now. Have tried other phones and they don't work.
So my Virgin Media landline went down yesterday (Saturday). Did all the checks to make sure it was not my equipment and plugged into the test socket on the wallplate. Tried five times to report it yesterday by mobile phone, WhatsApp and Webchat but c...