I'm a retired BT Engineer and I'm waiting for my phone line to be transferred from the Virgin copper network over to the Broadband Router. The adaptor has arrived and I await the changeover next week.One thing I've noticed is this... On the web page ...
I've just had to buy a new computer. The old one had a port for a phone, and it worked well. The new PC doesn't have that facility, so I bought an adapter (There wasn't one with the hub) and used it to plug the phone into the hub. I'm not getting a d...
hi, due to have services installed tomorrow from talk talk and asked for number to be ported over from talk talk to virgin, but got told can't do this until services have been installed, is this correct, have had landline number for over 30years and ...
Hi:I wonder if you could help please.My husband is on a low pension and can no longer afford his old contract with Virgin, which runs out next month.I now have a small pension that will cover Virgin on a new contract, which I have set up.My problem i...
I have connected my landline to my hub 5 but can not get it to work. I have no dialling tone on the phone, I have rebooted but still nothing. I had it plugged into an NTL phone line socket that I have had since before time began which worked with no ...
Hi, how do I remove my home phone number from the BT phonebook. BT told me to call Virgin. Spoke for an hour this morning to Virgin with no help as they don't know how to do this. Any help appreciated. Thanks
I have no dailing tone on my landline and I've tried the service check and it says no issue in my area ( Area 15) and i have try a different phone and is the same. if i use my moblie to call my landline it come up " User busy"
I have been trying all day to get a dialling tone on my dad’s landline, I’m going round in circles trying to get hold of someone, they want information I don’t know, he’s 88 and needs to be connected to carelink Help!!
My landline stopped working this morning. I have used the 'Check Status' oprion and it says there are no issues. I have dragged out my old cable connected non wireless handset and plugged into the wall socket (no it doesn't come out of the hub it i...
I rang customer service 3 days ago and she assured me a connector for the phone to fibre would be sent out and also a technician. I'm not sure if we need the technician but since Saturday the phone is still completely dead and we've had no contact a...
