Home Phone

Re: Why can't I get virgin media both neighbours have it?

Hi,I have the same issue, my property is about 1 meter (YES 1 meter) from the box on the next street but I'm told our address is unserviceable.I put in a request 3 months ago to have an engineer check but no-one will respond to emails.Moving house in...

HMRC calls on 0300 number costs when kept hanging on for over an hour

My partner has been attempting to speak with HMRC a couple of times and has been held in a queue for just under the hour without being able to speak with anyone. She has then been forced to hang up and lose her place as we know the general rule about...

Phone not working

Hi, I urgently need some help Please. I live in Australia and my 90 year old mum lives in Manchester. I only have the landline that I can contact her on. Ihave not been able to contact her for over 2 weeks as her line has been disconnected. She a...

Resolved! phone not ringing

I have had my landline connected to my hub 3 for 15 months now and been working well. Tonight all of a sudden my phone does not ring but i see on the display a missed call. taken phone to a different house (non virgin and old bt socket ) and phones...

Resolved! Turn off landline voicemail

Hi,I'm having problems with deactivating the voicemail service on our landline. Please can you help me? I don't have the time to phone 150 so please can you deactivate it for me online?We have our own answer machine so we don't need the free Virgin M...

Having been away for 3 weeks rejoined virgin media phone not receiving any calls just been told i need to

45min call and now been told need to subscribe to a new phone was working fine until reconnection!!

Cold calls on new landline

had a brand new landline as part of the virgin package. No-one has the number, yet we are constantly plagued with green energy companies cold calling. Who gave them the number? **bleep** off if virgin flog their customer numbers to third parties.

BT Phone Book

Can you tell me how to get my VM phone number entry deleted from the BT Phone Book and its database.Thank you

No landline

Hi alljust noticed that I have not had a dial tone since 5th August as this is the last call I had.Tried on line to talk to someone but only got as far as the virtual assistant.Have seen on line that works are planned for Tuesday.Hope they have not s...

Fibre phone - adaptor connection?

Hi - I have been sent an adaptor but we don't have a space in the back of our Tivo box to connect it. Any suggestions? [MOD EDIT: Subject title changed for clarity]

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