Don't bother. They have left my mother (88) lives on her own without a phone for 5 days. They didn't contact her just cut off so they could update to digital. She can't use a mobile phone. The customer services team unfortunately cannot understand En...
I am trying to get my home teplephone system to ring on incoming calls. It is a B&O system that will dial out but doesn't ring - lots of previous conversations here but no solutions. I have a Hub3 & it looks like Virgin have activated one of the RJ11...
I've just had my homephone service switched over to the fibre network, which all went OK.I have a couple of internal extension phones so need a technician visit to re-run cabling to suit.I have been told I need to wait over a week for this.Why is thi...
Hello, so my phone service has been migrated to the all-new VOIP, and it's been an absolute nightmare. My VM hub is located in my bedroom and phone service was downstairs near the entrance of the house. Now, I've had to move the phone to the bedroom ...
Hi,I've received notification of the upgrade to fibre landline via the WiFi hub, the upgrade seems quite straight forward, however... I have three phones connected to my existing landline, none of which are particularly close to my hub. My question...
I was on weekend talk only now on a new contract it says weekend chatter was is weekend chatter
My landline is not working, since Monday. I phoned virgin media, they said every thing is fine, they will keep eye for 24 hours. Wednesday I rang them again, because issues were not resolved. They told me will send some one by Thursday. Today I just ...
Our VM services went live yesterday, but our landline number hasn’t transfered over.This was part of our original order, and shortly after placing the order I received a notification that a request had been submitted by Virgin to transfer our number,...
Virgin are today supposed to be installing an emergency phone today (3 hours ago). This is because we are vulnerable and the landline is being switched off next month.The hub is 4 rooms away (in a utility room) from the master socket in the hall so r...
Hi, I just received new HUB 5. When i plug in my landline there is no dialling tone and cannot phone out.Phone and connections are fine.Connected to internet no problem.Anyone able to give some advice?
