My phone was switched over this morning. I bought a new Panasonic cordless phone. Firstly I tried my old phone and this worked and I got a dialling tone. I then tried my cordless phones and they work perfectly but I have no dialling tone. I just want...
My father has had his phone disconnected, but Virgin continue to charge him for service. How do I arrange for the upgrading of his connection to facilitate the reconnection of his landline phone service?
Having recieved an email telling me that I need a new Hub I eventually managed to get through on 150 (after about 20 minutes) only to be told that I didn't need a new Hub and that the letter was a generic one sent to all land line customers. After a...
phone is on old wires i contacted 4th sept 2023 said disabled line . we come out 4 hours great end . text 30 mins later for 5th sept 2023 i was out so im mad over delay they was happy not to help .contacted compliants online - logged it . and email...
after notifying virgin last week about leaving my home phone line has disappeared l am unable to get a response from virgin so now I suspect I’m not alone with this problem as it seems there are other customers with the same problem is this a deliber...
Have just returned home to find two engineers that have just finished installing a virgin media box which I never asked for. When I asked them they said it was for virgin media, but I’m not with virgin media never have been and certainly did not giv...
Having been switched to fibre phone today I checked and found that an existing call divert was not active. I rediverted succesfully but it seems to have caused the dial tone to change to intermitent. I am happy enough to have this, but should it not ...
Just received fibre connector 2 inches long. To be connected to hub and phone moved?? No extra power socket near to hub 1/2 way up my study wall!!!???
Hi Martin,I have the exact same issue - need a technician visit because we have extension sockets but get the usual virgin merry-go-round where the call to 150 doesn't offer you any appropriate options and sends you a text which takes you back to a w...
I saw an item in the news today about the switch to broadband from 2025 for all landlines. Do we know when Virgin Media are going to switch everybody over please?
