A couple of weeks back I noticed a couple of reports of Virgin landlines not working in the GU21 area. Both my landlines (connected via ntl wall sockets) died around the same time. I figured that there must be some problem with the local exchange and...
For a few weeks now our landline phone's not been working. I assumed the phone needed replacing, so bought a new one yesterday. On setting it up, I found I was unable to make a call - no dial tone at all. After some time in conversation with VM guy, ...
Hi, I have just had my number ported over from previous supplier. On testing the service I find:Incoming calls do not ring the landline telephone and the caller gets put immediately through to Voice Mail, I can make outgoing calls from the land line...
LANDLINE is going straight to answerphone and I do not know how to access to change or remove this feature.Weird thing is that I can still make outgoing phone calls with no problem.Anyone with any ideas please?Many thanks in advance!
I am considering taking out a new Broadband + Home Phone contract with VM, bringing over my current BT number. The online form allows me to request this at time of ordering, however, my preference is to start the porting process after my broadband is...
Started new contract with VM on 12/02/2024, since then home phone has never worked. Prior to contract start date, text sent to me saying I was getting a new phone number. No dialing tone and no calls in or out available. Reported to CS (Priyanka) ...
I have a question if I may, about my landline phone and the cabling.Due to the price of the Virgin Media services I have, when my contract ends this year, I want to downgrade my services. One thing I want to do, is lose my landline, and then connect ...
Hi,I've received the notification of the Digital Switchover via email. This morning I also took a very confusing call on the subject from someone who may have been a representative of Virgin Media but who said he didn't have access to the "three char...
Hi, Since early this morning all incoming calls to my landline, have gone straight through to voicemail, with no attempt to try to actually connect to me. I can call out off of the line ok, and no changes have been made since yesterday when the phone...
Hii have not set up a landline before but I need one set up ASAPI notice the connection in the back of the router which says telephone is smaller than what comes with telephones.Do I need an adaptor? if so, please can I be sent one urgently? I want t...
