Because this November VM put their phone rental prices up - to guess what, £19 per month! They wrote you about it a coupe of months ago - e-mail or letter.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
Thanks Howard probably missed it if two months ago as my son was in hospital and life just went crazy. Hardly ever use the phone to call out, but my son needs it as a lot of his customers are elderly and don't trust mobiles, frightened they might cost a lot. Could really do with incoming calls only but suppose that is impossible. Thanks again
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.