Menu
Reply
  • 20
  • 2
  • 3
dhairbus
On our wavelength
152 Views
Message 1 of 6
Flag for a moderator

Who - What to Believe on Engineer Schedule

My VM site says 5th Dec 8am - 4 pm

Text message reminder will be with you tomorrow between 12pm -4pm. Last time I checked tomorrow is the 6th Dec . Is this the Virgin Media time warp, similar to mobile phone deliveries or am I in another time zone Australia perhaps :-)

Dark Knight
0 Kudos
Reply

Helpful Answers
  • 7.79K
  • 337
  • 546
Forum Team
Forum Team
274 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: Who - What to Believe on Engineer Schedule

Hi dhairbus,

 

Thanks for posting.

 

I'm really sorry for the conflicting information!

 

I've sent you a private message (purple envelope at the top right of your screen) with details of your appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out



All Replies
  • 7.79K
  • 337
  • 546
Forum Team
Forum Team
275 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: Who - What to Believe on Engineer Schedule

Hi dhairbus,

 

Thanks for posting.

 

I'm really sorry for the conflicting information!

 

I've sent you a private message (purple envelope at the top right of your screen) with details of your appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


  • 20
  • 2
  • 3
dhairbus
On our wavelength
133 Views
Message 3 of 6
Flag for a moderator

Re: Who - What to Believe on Engineer Schedule

Hi Josh
Thanks for the info
Dark Knight
0 Kudos
Reply
  • 7.79K
  • 337
  • 546
Forum Team
Forum Team
129 Views
Message 4 of 6
Flag for a moderator

Re: Who - What to Believe on Engineer Schedule

Hi dhairbus,

 

No problem, let us know how the appointment goes or give us a shout if you need anything else.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 20
  • 2
  • 3
dhairbus
On our wavelength
99 Views
Message 5 of 6
Flag for a moderator

Re: Who - What to Believe on Engineer Schedule

VM Engineer arrived as scheduled and as suspected it was on VM side - card had gone down 6 lines out, hope all VMs systems are stable for the Christmas season - service engineers need some festivities too.

After the Black Friday deals installations must be running high.

Dark Knight
0 Kudos
Reply
  • 4
  • 0
  • 0
Kims18
Joining in
77 Views
Message 6 of 6
Flag for a moderator

Re: Who - What to Believe on Engineer Schedule

I'm in total agreement with you, I requested & booked an appointment between 4 and 7pm as my husband works nights and was told it was booked, the night before I received a text saying the engineer will be coming between 8am and 12 and then the engineer didn't turn up at all!

0 Kudos
Reply