Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that your landline isn't working. Thank you for letting me know that you have already tested your equipment and connections.
I have been able to access your account via your Forum details and run testing on your line. I'll send you a private message requesting further details so that I can arrange an appointment for you. Just click the envelope icon at the top right of this page.
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