Menu
Reply
  • 1
  • 0
  • 0
Cellayne
Joining in
49 Views
Message 1 of 2
Flag for a moderator

When will my phone line work?

Can't receive calls and no dial tone. Have checked equipment, working fine. Also checked all connections. Check on Virginia Media website says there are no problems.
0 Kudos
Reply
  • 7.15K
  • 231
  • 524
Forum Team
Forum Team
37 Views
Message 2 of 2
Flag for a moderator

Re: When will my phone line work?

Hi Cellayne,

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that your landline isn't working. Thank you for letting me know that you have already tested your equipment and connections. 

I have been able to access your account via your Forum details and run testing on your line. I'll send you a private message requesting further details so that I can arrange an appointment for you. Just click the envelope icon at the top right of this page. 

Kind regards,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply