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tsunamicharlie
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When I try to access my phone bill I am told that Safari cannot find the page.

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Re: When I try to access my phone bill I am told that Safari cannot find the page.

Hi there tsunamicharlie,

 

I am very sorry to hear about the issue you're experiencing when trying to access your phone bill.

 

Is this bill for mobile or landline?

 

Hope to hear back from you soon,

 

Nat_J


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tsunamicharlie
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Re: When I try to access my phone bill I am told that Safari cannot find the page.

Land line

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Re: When I try to access my phone bill I am told that Safari cannot find the page.

Hi tsunamicharlie,

 

Thanks for getting back to me regarding this.


Is this happening on more than one device when trying to access the web page?

 

Also, is this only happening when using Safari? Does it work via any other browsers, such as Firefox?

 

It may be worth clearing your browser cache and cookies.

 

Catch you in a bit,

 

Nat_J

 

 

 


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tsunamicharlie
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Re: When I try to access my phone bill I am told that Safari cannot find the page.

I couldn't find access the phone bill using Safari or Chrome but now have it on Android mobile.

Many thanks.

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Re: When I try to access my phone bill I am told that Safari cannot find the page.

Hi tsunamicharlie,

 

Thanks for getting back to me regarding this.

 

How very bizarre.

 

I'm glad to hear that you're now able to access your bill.

 

Let me know if you still continue to experience issues with this.

 

Thanks again,

 

Nat_J


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