Càncelled my virgin after 9 years to have my son's account installed. Was told that there would be a different phone number for a few days, then my old number would be reinstated. How long does this take?
Welcome to the Community, I'm sorry for the problems you're experiencing with your telephone service at the moment.
I haven't been able to locate your account to take a closer look at this from our end for you unfortunately, so I can do that would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.