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David165
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Voicemail not working?

When I dial in via 1571 voicemail seems to be in place. Calling our phone number the voicemail states that we are unavailable and the caller is unable to leave a message.
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Forum Team
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Re: Voicemail not working?

Hello David165,

 

Welcome to the community Smiley Happy

 

I have located your account and the diverts and mailbox are all set up correctly so this message you're hearing is likely to be an answer machine inside your phone. I would recommend turning this off as it's starting before the Virgin Media voicemail and preventing anyone from leaving a message. 

 

Please let me know if you need any further help.

 

Kind regards

Rose
Forum Team


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