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stewuk2006
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Virign Home Phone Not receiving incoming calls

We had a problem in our area last week where the tv , broadband and home phone we were out of action for about 2 hours. We now have a problem with the home phone as people can call our number but the phone does not ring and we cannot receive any calls. Does anybody know what the problem could be . I have gone through the troubleshoot guide on the website without any success

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Re: Virign Home Phone Not receiving incoming calls

Hello stewuk2006,

 

Thanks for letting us know about this on the community.

 

I would like to take a look into this but I'm unable to locate your account so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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