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jrogo
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Virgin landline

My landline does not work.

I get a noisy ringtone but can not call or receive calls.

I have tried a different handset.

When I try 'service status' it gets to 99% and sticks there.

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Re: Virgin landline

Hi jrogo,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

Thanks for checking the handset, it's the best way to test this kind of fault. I'd like to arrange for a technician to check this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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