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kibbsnk
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Virgin cancelled the Engineer

Virgin cancelled the engineer saying there was a issue in the area but I still have the same issue of my landline has no dial tone , both my phones work fine . I need to have them keep the appointment . what can i do

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Re: Virgin cancelled the Engineer

Hi kibbsnk

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone service at the moment.

 

I've been able to locate your account to take a closer look, I can see that action has been planned to get this resolved and I'd love to hear how it goes.I'll be here should you need any assistance moving forward, I'm sorry again for the inconvenience this is causing.

 

Take care

Craig


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Re: Virgin cancelled the Engineer

Hi kibbsnk

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone service at the moment.

 

I've been able to locate your account to take a closer look, I can see that action has been planned to get this resolved and I'd love to hear how it goes.I'll be here should you need any assistance moving forward, I'm sorry again for the inconvenience this is causing.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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kibbsnk
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Re: Virgin cancelled the Engineer

Engineer came out and fixed issue with landline so all sorted now thanks for all your help
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Re: Virgin cancelled the Engineer

Hey kibbsnk

 

Excellent news, thanks for taking the time to let us know about this, I really appreciate it.

 

We'll be here should you need any assistance moving forward.

Craig


New around here? To find out more about the Community check out our Getting Started guide


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