Why does virgin still ring me when they know I have fought throat cancer,and have had a total tracheostomy and I have lost my vocal cords.im sick of them ringing me,my sister,(carer) has told them on 5 different times,and why is virgin texting me at 12 mins past 5 am.i have said for virgin to contact me by email or mobile.
its getting to the point that if virgin doesn't sort this out I'm going to leave and if I go my 2brothers and 3 sisters have said they will leave if I do so come on and pull your finger out.cos your fast enough to put the prices up.
I'm really sorry to learn that the team have been contacting you, I'd like to locate your account to request that the team don't contact you for marketing purposes moving forward.
So that I can do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.
Apologies again for the inconvenience this has caused, it really wasn't our intention. Also, if you've received these calls for any other reason other than marketing, let me know why they're calling and I'll take a look as soon as possible too.