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VERY bad line SO31 1BE area

I can receive calls and hear OK; but IMPOSSIBLE to hear when I dial out, including 150.  VERY crackly line, although I get through can hardly hear person other end.  Checked Service Status which says OK.  Tried to go through online engineer booking, but link not working!

Any advice please?

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Re: VERY bad line SO31 1BE area

Hi MrsEmm


I'm really sorry to learn ahout the problems with your phone line at the moment, I want to help to get this resolved as soon as possibleMan Happy


I've not been able to locate your account to take a closer look unfortunately, so I can do that, are you able to respond to the private message I've sent with the requested information? 


You can view the message by clicking the purple envelope on the top right of this page.


Look forward to hearing from you


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