I have unwanted cables belonging to BT stuck on the side of my house. I have contacted BT, they have simply given me the runaround. I want to clean the house exterior, to do this I want the cables permanently removed. The cables/lines are possibly rented by Virgin. I was hoping Virgin could liaise with BT and achieve something on my behalf. Does anyone have any advise how to get BT to act?
I did try and contact BT they checked the cables and told me they were fine, entirely missing the point of my request. Virgin do rent the line from BT so Ive heard so there is some connection. I was told asking my service provider to negotiate with BT was my best bet. Short of cutting the cables down myself Im not sure what to do.