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blaydzman
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Unable to receive incoming calls on home phone, phone rings once only, been going on for months

Unable to receive incoming calls on home phone, phone rings once only and then sounds like an open line followed by dead tone. This has been going on for months and every time we run a test it says there's nothing wrong. Essentially paying for a service we've been unable to use. Customer service extremely unhelpful.

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Re: Unable to receive incoming calls on home phone, phone rings once only, been going on for months

Hi blaydzman,

Thanks for your post and welcome to the forums. It's great to have you on board with us. I'm sorry that your landline isn't working.

Checking this for you, I can see that you have called in and an appointment has already been arranged.

Please let us know how this goes.

Kind regards,


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