Re: Unable to port number away from Virgin - incorrect CUPID code
Thanks for your post on the Forum, sorry to hear that you are going to a different provider and having problems porting your number over.
I'm not able to access your account details in order to check this for you. This isn't something that is easily available--it isn't on your account for Customer Services to check--so I'll need to get in touch with our Telephony Operations Centre for you.
I'll send you a private message requesting further details so I can look into this for you. Just check the purple envelope at the top right of this page.
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