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JohnK55
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Unable to make or receive calls - No dial tone

I have no dial tone & I'm unable to make or receive calls. I thought the problem was due to my phones, as one recently stopped working so I bought a new set. I've connected them to the phone socket & they are displaying "Line cord error, please check". The old phone also began displaying a similar message. 

I've checked the service status & I'm being told everything is ok, so can I assume it's a problem with the connection between the wall socket & box outside & will require a visit from an engineer?

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Forum Team
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Re: Unable to make or receive calls - No dial tone

Hello JohnK55,

 

Welcome to the community and I'm sorry to learn you're without a telephone line at the moment.

 

I would like to arrange for a technician to take a look at this for you so I'll just send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
Forum Team


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