We have a non working TiVo box and a 500 new TiVo box to return and are still waiting for the promised envelopes to return them in. We were also told we could take the envelopes to our local virgin store. We have been waiting a number of weeks.
Any ideas what I can do with these boxes?
Sorry to learn about the inconvenience you're experiencing lately, I'd like to confirm some information with you and arrange for the returns packaging to be sent out ASAP.
So I can do that, could you respond to the private message I've sent with the requested information? You can view the messages by clicking the envelope on the top right of this page.
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