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Phil_Watson
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'This number is temporarily out of order'

I have had no phone service, in or out, on my landline for 24 hours. There's no dial tone, just a low buzz. A friend tried to call me and got 'This number is temporarily out of order'. Does that indicate a fault on the line, or a fault with the handset?

 

Thanks,

 

Phil

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Re: 'This number is temporarily out of order'

Hi there Phil, 

 

Sorry to hear about the fault experienced with your landline. 

 

I've located your account and the line state currently displays as blocked, which would require an engineer visit to resolve. 

 

I've sent you a private message so that we can get this booked in for you. 

 

Hope to hear back from you soon, 

 

Nat_J


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