What do you do when your home phone isnt working, you cant use your mobile (as its a work's phone) and the call centre is busy? Email I suppose.
Our phone line is dead. We have tried another phone (one that we know works) and still no joy. Anyone else had this problem?
Hi there Leeston,
Sorry to hear that your service has stopped working.
I've located your account and can see that an engineer appointment has been arranged for you.
I've sent you a private message to confirm the date/time for this.
Speak to you soon,
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