My phone line has a dial tone but it's beeps not a constant normal dial tone. I can receive outgoing calls but am not able to make any calls myself it's just a dead line phone is brand new. What can be wrong? Need help asap
Welcome to the Community, sorry for the problems you're experiencing with your telephone service at the moment.
As jb66 has mentioned, you might have a message waiting so try dialling 1571 to see if there's anything there.
As for not being able to make outbound calls, I've located your account to test your line and we're not detecting any issues. Have you been able to test your handset at all? By trying an alternate handset on your line or your handset an an alternate line?
I have no voicemails and I'm sure your still able to make outgoing calls. I had talk weekend plan hence why I couldn't make the call however i got this upgraded to talk anytime and added sky sports to my package. Sky sports is now available and talk anytme shows on my plan however i still can't make calls???