We've been on 'Talk Unlimited' for years and I think this only covers calls to VM mobiles (I think it costs £8 pm) but I see there is a more recent tariff called 'Talk More Anytime' which includes calls to all mobile networks and is also £8 pm. Is this correct and, if so, why has VM not automatically switched us to this tariff or at least informed us about it.
The new Talk plans now include all UK Mobiles & 0845 numbers as standard.
As with any new service, the onus is on you to decide if what VM are offering suits your requirements. There are some people that will be tied into contracts with their existing Talk tariff, & making a change will affect could affect the discounting on their existing services or minimum term. Believe me, there would be plenty of complaints from customers if VM suddenly started "upgrading" services automatically.
The onus on all of us is to be "pro-active" customers, & to be constantly shopping around for better deals, be it with VM or other suppliers. Its the way services work in the UK, & unless legislation changes things, it will continue to be that way.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
Thanks for your reply. I'm assuming that my recent discovery was correct and that 'talk more anytime' is an upgrade of 'talk unlimited' for the same price. I still feel that courtesy should dictate that VM let customers know that a better deal is available and let them decide if they wish to take advantage of if but I suppose that I'm quaintly old-fashioned.