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Switched today phone not working

Hello, we switched from sky today, all services! Tv and broadband is working fine however the phone is not working at all. Is this normal for it not to work on the day of install. HELP please
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Re: Switched today phone not working

Hi Amward82,


Welcome to the Community Forum, I'm sorry to hear that your phone line isn't working.


Checking into this for you, I can see that you have been able to arrange an engineer appointment already. 


Please let us know how this goes for you.



Kind regards,

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