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ridley20
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Still no home phone

 

I am contacting you this way because Virgin phone is out of order, so cannot ring 150 & every time I try to contact Virgin i get put on hold, then disconnected without even talking to anyone, this happened for over 2 hours. This costs me money or minutes depending on what mobile I use, which is really frustrating.

In the end, the only way I managed to get an appointment was through your forum.

My virgin phone has been out of order for a month already, work was supposed to start putting it right on 27th September. Then on Friday I had a voice mail on my mobile saying, the work has been postponed & will not start until 24th October, that means we will have been without a phone for 2 months. I am not at all happy about this.

Also, the week of the 24th October, we are on holiday, so this date is no good for us, therefore we need to change this date, so more time without a phone. 

Can someone Please contact me to advise a way ahead.

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Forum Team
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Re: Still no home phone

Many thanks for your post ridley20,

 

I am really sorry to hear about all the bother you've had. Smiley Sad

 

I've replied to your private message for us to chat about this some more.

 

Speak soon,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know



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  • 5.91K
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  • 414
Forum Team
Forum Team
512 Views
Message 2 of 2
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Helpful Answer

Re: Still no home phone

Many thanks for your post ridley20,

 

I am really sorry to hear about all the bother you've had. Smiley Sad

 

I've replied to your private message for us to chat about this some more.

 

Speak soon,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know