Welcome to the Community!
Sorry to hear you're having trouble with your landline.
I've checked over the account and everything is set up as it should be on this end. As this is a newly installed line I'd like to send a technician to investigate and get the line up and running.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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