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PeteW18
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Reverse charge call to Australia.

I need to call Commonwealth Bank Help Desk in Australia. Their online support

have supplied a "reverse charges" number saying that they will except the charges.

Do VM charge me anything for make a reverse charge call to Australia?

TIA      Peter. 

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Superuser
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Re: Reverse charge call to Australia.

It's not a direct dialled reverse charge number by the looks of it:

https://www.commbank.com.au/personal/netbank/terms-and-conditions/get-help.html

To use this reverse charges number please contact the international operator in the country you are in and request to be put through to +61 2 9999 3283. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

In the UK, the international operator is on 155.

As it is a reverse charge call via the operator, then there are no charges I'm aware of from Virgin Media for using the option.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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PeteW18
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Re: Reverse charge call to Australia.

Thanks for the reply Ben, and also for including the number for contacting the

International operator.

Yes, +61 2 9999 3283 is the number they sent me in their email. It was the note

following the number that prompted my query. "Please note: we have no control over

any charges applied by the local or international telephone company for contacting the

operator."

Reassuring to hear that Virgin Media make no charges for reverse charge calls via the

International operator.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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