Receiving calls from people who claim our number called them
We receive calls to our Virgin Landline from people using both landline and mobile phones 'returning our call'. The frequency of the calls, every 10 minutes or so suggests an issue with Caller ID perhaps. The incoming calls are from multiple providers and networks. An engineer has visited once and re-patched the cable in the local cabinet but the issue has persisted and another visit has been booked.
Re: Receiving calls from people who claim our number called them
Having interrogated some of the callers to our home number, we identified who they thought was calling them and it turns out that our number 020 8669.... is being confused with 020 8269.... which is the number of the Recovery Team at the Royal Borough of Greenwich.
We suspect that an incorrect Caller ID setting on their telephony system is carrying our home number. I have contacted the Interim Head of IT at Greenwich to request an investigation however I have not had a response as yet.
If any members of this community know someone at Greenwich that could help or provide me with a contact name, I would be extremely grateful.