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Lucyc79
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Problem with phone

Hi all,
Since yesterday morning I have had no phone. There is a dial tone but it sounds distorted and I can't dial out. I have tried calling my number but it rings once, short pause and cuts off.
Is there an option to book an engineer online as I cannot call virgin media
Thanks
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Forum Team
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Re: Problem with phone

Hello Lucyc79,

 

Sorry to hear you're without a telephone line at the moment and I would like to welcome you to the community.

 

I have located your account and I can see a technician has already been booked so please let me know how you get on.

 

Kind regads

Rose
Forum Team


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