I cannot make or receive any phone calls as my phone displays -Please check the line cord .I have tried other phones but still the same .Home diagnosis shows no fault from Virgin ? Can anyone one help. ?
Welcome to the community and I'm sorry to hear you're without a telephone line.
I have been able to locate your account and run a line test and I'm unable to find any faults in the area so I would like to send one of the team out to take a look for you.
If you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.
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