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Poolgirl
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Please check the line cord

Hi There 

I have just connected a BT handset to the phone socket and it is displaying please check the line cord when I try and make a call.

I have tried both sockets and get the same message.

Thanks

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Superuser
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Re: Please check the line cord

Where are you plugging your phono into? Hopefully, not the two ports on the back of a Superhub 3.

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Poolgirl
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Re: Please check the line cord

No - the socket in the wall 

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Superuser
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Re: Please check the line cord

Virgin Media landlines are completely different from all other landlines. Have the sockets you are using been installed by Virgin Media or are they 'BT' sockets?

 

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Forum Team
Forum Team
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Re: Please check the line cord

Hello Poolgirl,

 

Sorry to hear you're experiencing issues with your phone line.

 

I have been able to locate your account and I can see that you have an appointment for someone to take a look at this.

 

Please let me know how you get on or if you have any further issues regarding your services.

 

Kind regards

 

Rose
Forum Team


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