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Gill62
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Message 1 of 6
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Please advise how I find my new landline phone number

Please can anyone advise where to find my new phone number, I asked to be ex directory so by calling my mobile does not show the number.

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Kesto
On our wavelength
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Message 2 of 6
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Re: Please advise how I find my new landline phone number

dial 150 on you phone and follow the instruction I t will take some time for them to come to you.

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Braby
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Message 3 of 6
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Re: Please advise how I find my new landline phone number

Isn't there a number you dial before making a call which reveals your number for that one call? I'll remember what it is in a moment! Edit: Got it ....I think entering 1470 before the phone number for your mobile will make it show up.

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Forum Team
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Message 4 of 6
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Re: Please advise how I find my new landline phone number

Hi Gill62,

 

Further to the advice provided by the Community, you can dial 174 or 175 from your landline to retrieve this. 

 

Let me know if you continue to have trouble locating this. 

 

Speak soon, 

 

Nat_J


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backtothefuture
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Message 5 of 6
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Re: Please advise how I find my new landline phone number

I've tried this from my landline.

Dialling 175 gives number unobtainable.  When I call 174 I get the message 'Welcome to Virgin Media's test line.  Please enter your 4 digit PIN number'.

What PIN should be used to access this test service ?

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Message 6 of 6
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Re: Please advise how I find my new landline phone number

Thanks for posting backtothefuture, 

 

Sorry to hear about the trouble experienced with this. 

 

How bizarre, usually, when calling from a Virgin Media landline, the number should be relayed via an automated system. 

 

In reference to PIN, when it concerns telephone features, this is usually set up by the customer when setting up a feature such as, Voicemail Plus, etc. 

 

I can certainly help you further with this though. 

 

I've sent you a private message so that we can confirm some details. 

 

Catch you in a bit, 

 

Nat_J


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