We have had problems this week with the speed of our broadband and now the phone is not working. Done all the tests online, broadband test gets to about 40% and phone 99%. Cannot phone virgin from no working phone and will not phone from my mobile because of the cost. Please help.
Okay so what I would like to do next is to arrange for one of our engineers to take a closer look so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.