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Jackie77
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Phone still not working

Phone not been working on and off for a week, contacted virgin numerous times keep getting told they will look into it, received text this morning saying it was now fixed but it's not. When you call my landline it says it's out of order. Can anyone help please.
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Forum Team
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Re: Phone still not working

Hello Jackie77,

 

Sorry to hear you're experiencing issues with your telephone line and a warm welcome to the community.

 

I have been able to locate your account and I can see that there was a fault in your area but after checking the line this fault has cleared.

I would like to send one of our team out to you to check your landline so if you click on the purple envelope at the top right of your screen you will see a message waiting for you with further information.

 

Speak to you soon

 

 

Rose
Forum Team


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