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Gregg11001
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Phone set not working

Hi,

Just rejoined Virgin after a year out with Sky.

My phone set, Gigaset C610 (3 phones) used to work well with Virgin before I went to Sky, worked fine with Sky, but now coming back to Virgin, they no longer work. The Virgin line and socket box is working because I have a corded phone plugged in and is ok.

I have gone through all the settings on the phone and still not working. It is inconvenient to have only the one phone, especially if upstairs (retired and creaky, lol) and the phone is downstairs. I have tried a neighbours spare corded phone in the socket and that too works.

There is nothing in the settings for Gigaset to sort out this problem

Any ideas please,

Thanks

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Gregg11001
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Re: Phone set not working

All sorted.  My fault. Two black wall socket to phone leads and I had mixed up the two.  The Gigaset lead must be wired slightly different.

Thanks for looking.Smiley Very Happy

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Re: Phone set not working

Hi Gregg11001,

A warm welcome to our community Smiley Happy

I am pleased to hear you got it all sorted with your Landline.  We're always here to help so if you need us again in the future, you know where to find us.

All the best.

Collette Smiley Happy

 


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