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Thumber003
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Phone service faulty for 6months. Tried everything. Please help to get out of Virgin Media

Phone out of order for ove 5months for a 86 years old's home
Need new cabling and been trying to get the call divert from Virgin to a Virgin mobile.

Get us out of this hell called Virgin Media customer Service
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Re: Phone service faulty for 6months. Tried everything. Please help to get out of Virgin Media

Hi Thumber003

 

Welcome to the Community, I'm very sorry to hear about the problems you're experiencing with your phone line recently.

 

I'd really like to take a closer look at this from our end for you, so I can do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Speak soon

Craig


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