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YORKSHIRERAY
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Phone off

The phone was working this morning then stopped - can dial out then nothing, no dialing tone, no ringing and no calls incoming in a word silence.

I have tried status test which stops at 99% and reports unable to complete test.

I have tried chat line with Virgin but no available agent and no alternative phone.

Help.

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YORKSHIRERAY
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Re: Phone off

PHONE HAS COME BACK ON - "no faults" on web site needs to be sorted out.
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Re: Phone off

Hi Yorkshireray

 

Welcome to the Community, firstly I'm really sorry to learn about the problems you've been experiencing with your phone line recently.

 

I'm really glad to hear that the phone has started working again, if you need any assistance with your services moving forward you know where to find usMan Happy

 

Take care

Craig


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