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Moll1717
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Phone number is not what I was originally assigned

I have just used my Virgin phone service for the first time to check it and my phone number is coming up as a different number from the one I was assigned when I took out my contract. What is going on?

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Re: Phone number is not what I was originally assigned

Hi Moll1717

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I'd like to take a closer look at this from our end for you, so I can do that would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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