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rodbarnett
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Phone not working

I cannot receive incoming call, anyone trying just gets crackling noises and no ringtone. Tried the online tester but it showed no errors. I can make outgoing calls. Any ideas?

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Re: Phone not working

Hi rodbarnett,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've located your account and I can see an issue that will require a technician to investigate. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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rodbarnett
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Re: Phone not working

Hi Josh,

Thanks for your  prompt  reply - unfortunately your private message has no text in it - so I cannot respond about an engineer visit.

Kind regards,

Rod

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