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Macca63
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Phone not working

My phone has been dead since installation on 17th Feb, I have checked the line through virgin and changed phones to eliminate phone. Who do I contact
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Darlington
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Re: Phone not working

0345 454 1111 is customer services.

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Forum Team
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Re: Phone not working

Hello Macca63,

 

Welcome to the community and I'm sorry to learn you've been without a telephone line since install.

 

I have tested your line and haven't found any faults but since you have already checked your equipment I would like to arrange for a technician to take a look at this for you.

 

I'm just going to send you another message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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