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Kaz205
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Phone not working

Changed land line to virgin on Friday 27th chose to keep old number not been working since no out going or incoming calls .
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Forum Team
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Re: Phone not working

Hello Kaz205,

 

Thanks for posting on the community and I'm sorry to learn you're experiencing issues with your landline.

 

I have tested your line and it's active so can I confirm whether you have tested/replaced your handset and if it's plugged into a Virgin Media socket?

 

Looking forward to hearing from you

Rose
Forum Team


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