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Pmayze
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Phone not working

Hi there

Our phoneline hasn't worked since an engineer came to fix our broadband last year. The phone  I've booked an engineer to fix this but they didn't show up.  We've been paying £17.99 per month for months now and I don't have many days where I can wait in all day for someone not to turn up.  Please could you let me know what I need to do?

 

Many thanks

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Forum Team
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Re: Phone not working

Hello Pmayze,

 

Sorry to hear you're experiencing issues with your telephone line and I would like to welcome you to the community.

 

I have been able to locate your account and I can see a technician was booked but they were unable to gain access to your property.

 

I'm happy to book you another technician so if you click on the purple envelope at the top right of your screen you will see a message waiting for you with further details.

 

Speak to you soon

Rose
Forum Team


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