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Phone not working

I have a dial tone but cannot make outgoing call. When phoning in to the phone you get the engaged tone.
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Re: Phone not working

Hi BlueHysteria


Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your phone line at the moment. 


I've been able to locate your account and run some tests on the line from our end for you, we're seeing some issues being detected and I'd like to arrange for an engineer to come and take a closer look if you're available.


I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page. Apologies again for the inconvenience you're experiencing.


We'll talk soon


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