I'm very sorry to learn about the problems you're experiencing with your phone service recently.
When you dial out, is the number you're seeing the correct one? I've located your account to take a closer look and run some tests on the line.
We're not seeing any problems at the moment, so I hope that means things are working as they should at the moment? If not, let me know what number you're seeing when you dial out and I'll take a closer look right away.
Yes if I dial my mobile from my house number the correct number shows. If I dial my house from my mobile it sounds like it is ringing but is not and if I answer all I get is a dial tone it does not connect.