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Phone not ringing properly when incoming calls

hi there when I receive a incoming call my phone rings 2 or 3 time then nothing, I've tried buying a new phone and has made no difference. 

My friends say when they try to call all that happens is the line rings twice then sounds like someone picks up the call then hangs up, does anyone else have these issues??

I have tried using the status checker but says there's nothing wrong with my line!!

can anyone help ??


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Re: Phone not ringing properly when incoming calls

Hello Star1974,


Thanks for posting in the community.


This sounds like a ring trip so I would need to arrange for a technician to take a look at this for you.


I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.


Speak to you soon.

Forum Team

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