My phone doesn`t have a dial tone and can`t receive incoming calls (the phone does not even ring). There is a message telling me to check the phone line. I have unplugged the phone from the socket, switched on and off, restarted the router and tried another phone with the same result.
Welcome to the Community, I'm so sorry to learn about the problems with your phone line at the moment.
I've not been able to accurately locate your account using your forum information unfortunately, so I can take a closer look at the line from our end, would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page